Job Summary
A healthcare company has an open position for a Telecommute Service Account Manager.
Must be able to:
- Serve as the liaison to a complex customer base to manage first level response and resolution of escalated issues
- Quickly and accurately identify and assess customer issues and resolve the issues real - time
- Identify and resolve operational problems using defined processes, expertise and judgment
Must meet the following requirements for consideration:
- High School Diploma / GED
- Experience with the AARP Medicare Supplement products and systems
- Ability to work under time constraints and compose professional business letters
