Job Summary
An information technology company is seeking a Telecommute Service Delivery Associate 2.
Must be able to:
- Translate business requirements into technical plan of approach
- Ensure reporting quality and compliance with ISO standards
- Answer questions from colleagues related to reports or reporting processes
Applicants must meet the following qualifications:
- General technical background with some business experience
- Working knowledge of SQL, Excel, VBA, Microsoft BI and analytic skills
- Knowledge of managed service desk performance indicators