Telecommute Service Desk Analyst

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Friday, March 02, 2018

Job Category: Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Full Time

Employment Status: Independent Contractor

Employer Type: Employer

Additional Information: Benefits Available

Job Summary

An IT Systems Integration company has a current position open for a Telecommute Service Desk Analyst.

Must be able to:

  • Communicate with the users to provide recommended resolution to issues or provide One-On-One training
  • Use the ticket-tracking tool to log and track tickets through the process until resolved
  • Report on any critical tickets requiring immediate attention

Position Requirements Include:

  • High School diploma or equivalent (GED)
  • Public Trust Clearance or the ability to obtain a clearance
  • Experience providing customer support for software systems desired