Job Summary
A software company has an open position for a Telecommute Service Enablement Senior Business Analyst in Austin.
Must be able to:
- Scale the business by making our customers more successful
- Identify, pitch, advocate for, and partner on meaningful improvements
- Ensure that our Support Engineers are prepared
Skills and Requirements Include:
- 5+ years of relevant experience
- Ability as an analyst in software development, service delivery, or customer support
- Strong business insight and the ability to map business challenges to data
- Advanced SQL experience
- Excellent written, verbal communication and presentation skills
- Track record of developing initiatives and using data to drive clear prioritization of issues
