Job Summary
A healthcare provider is searching for a person to fill their position for a Telecommute Service Management Associate.
Individual must be able to fulfill the following responsibilities:
- Perform calculations to measure operational effectiveness of process tools
- Ensure tool functionality is configured and used appropriately
- Facilitate operational meetings
Skills and Requirements Include:
- Demonstrated V.3 ITIL foundations understanding
- One year of experience in Information Technology field
- Experience in developing process documentation
- Experience in developing reports and statistics using spreadsheet software