Job Summary
A staffing agency is filling a position for a Telecommute ServiceNow Business Analyst in Jersey City.
Core Responsibilities of this position include:
- Work as a ServiceNow Business Analyst
- Decompose high-level information into details
- Negotiate priorities and to resolve conflicts among project stakeholders
Applicants must meet the following qualifications:
- Experience in IT Service Management design, transition, or operations processes
- Experience in business analysis and configuration or administration of 2+ modules of ServiceNow Platform
- ServiceNow Certified System Administrator, specific module: presales/micro-certifications
- ITIL Foundation+
- Understanding Scrum Methodology
- Facilitation skills to assist gathering requirements in workshops
