Telecommute Shared Services Support Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Mar 26, 2021

This job expires in: 4 days

Job Category: Consulting

Remote Level: 100% Remote

Employer Type: Employer

Education Level: Bachelors, Doctorate

Job Summary

A human capital management software company needs applicants for an opening for a Telecommute Shared Services Support Specialist.

Core Responsibilities Include:

  • Supporting the review and reconciliation processes using company's Guided Activation / Perform software platform
  • Working closely with the account’s various internal teams to meet organizational commitments to each client’s specific needs and implementation timeline
  • Reviewing payroll configuration and/or reconciling accrued historical balances, coordinating with internal stakeholders to ensure that current and correct documentation is received to ensure accuracy

Applicants must meet the following qualifications:

  • High school graduate or equivalent; four-year degree or equivalent education/experience preferred
  • Intermediate to advanced MS office skills
  • Prior customer service experience
  • Experience with advanced Excel formulas including VLOOKUP, SUMIFS, CONCATENATE and Pivot Tables
  • Willingness and ability to work requested overtime hours, which may also include weekends, during peak volumes
  • Ability to ensure all payroll data is recorded, balanced and reconciled to the clients reports

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