Telecommute Social Media Content Moderator in El Paso

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Tue, Jan 12, 2021

This job expires in: 25 days

Job Category: Social Media

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An omnichannel customer experience management and business process outsourcing company is searching for a person to fill their position for a Telecommute Social Media Content Moderator in El Paso.

Individual must be able to fulfill the following responsibilities:

  • Field customer inquiries and finding innovative ways to respond
  • Handle and carefully respond to all customer inquiries by building excellent rapport and confidence, identifying their needs, and taking strategic action in a timely manner
  • Provide excellent customer service through active listening on every interaction

Applicants must meet the following qualifications:

  • Demonstrated logical problem-solving skills
  • Availability to work various shifts
  • Ability to type 25 wpm
  • 18 years of age or older; and High School Graduate or GED
  • Ability to troubleshoot and resolve customer issues through the use of desktop applications
  • Ability to work with confidential customer information and treat it sensitively

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