Telecommute Software Customer Success Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Aug 06, 2020

Job Category: Account Management, Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software developer needs applicants for an opening for a Telecommute Software Customer Success Manager.

Candidates will be responsible for the following:

  • Nurturing the relationships started during the sales process
  • Building trust and helping customers get the most out of Company's product
  • Building and maintaining a healthy database of customer

Qualifications for this position include:

  • Strong communication skills over email, phone, and video
  • Experience with and passion for helping people or businesses use software
  • Familiarity with the acronyms SCIM, AD, CLI, SSO, and SaaS
  • A proven track record in customer success