Telecommute Software Customer Success Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jan 20, 2020

This job expires in 21 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology company has a current position open for a Telecommute Software Customer Success Specialist.

Individual must be able to fulfill the following responsibilities:

  • Handle customer support inquiries
  • Help new customer with on-boarding
  • Collect customer requirements and user feedback

Qualifications for this position include:

  • Experience in using CRM/Email/Chat Tools
  • 2+ years experience in customer support
  • Understanding of latest web technologies, SaaS and APIs