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Telecommute Software Customer Success Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Feb 17, 2020
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

An information technology company has a current position open for a Telecommute Software Customer Success Specialist.

Individual must be able to fulfill the following responsibilities:

  • Handle customer support inquiries
  • Help new customer with on-boarding
  • Collect customer requirements and user feedback

Qualifications for this position include:

  • Experience in using CRM/Email/Chat Tools
  • 2+ years experience in customer support
  • Understanding of latest web technologies, SaaS and APIs

COMPLETE JOB DESCRIPTION

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