Job Summary
A software development company needs applicants for an opening for a Telecommute Software Development Product Advocate.
Candidates will be responsible for the following:
- Creating a great first impression and experience for our free users and potential users
- Addressing questions from & educating free users & potential users via in-product chat, web chat & social media
- Establishing & maintaining good rapport with free users during their first few days by communicating effectively & efficiently
Skills and Requirements Include:
- Passion for talking to customers all day, every day
- Great problem solving abilities
- A genuine enjoyment of technology
- The ability to rapidly switch gears while retaining focus on the bigger picture
- The ability to explain complex topics in easy to understand and concise language
