Job Summary
A non-profit organization has a current position open for a Telecommute Software Educator and User Success Associate.
Core Responsibilities of this position include:
- Providing email, chat, and voice support
- Assisting with district-level account setup, management and support
- Creating video tutorials and support articles
Skills and Requirements Include:
- Bachelor’s degree
- Experience and comfort with working in a virtual work environment
- Customer service experience
- Experience and comfort with online platforms
- Experience using Excel and with basic database management
- Experience in the classroom