Job Summary

A data communication company is in need of a Telecommute Software Enterprise Customer Success Manager.

Candidates will be responsible for the following:

• Explaining how our solutions can make an impact for our customers' operations within their organization
• Driving calls to action and executing playbooks
• Engaging with customers post-sale to drive user adoption and satisfaction, ensuring high Customer retention

Required Skills:

• Travel 25 to 50%
• Demonstrated technical aptitude
• 5+ years of experience in a Customer Success or comparable role
• Bachelor's degree
• Ability to efficiently use standard business tools, social media and communication tools and BI and reporting tools
• Demonstrated ability to facilitate and lead cross-functional teams and resources effectively