Telecommute Software Onboarding Specialist Customer Success Executive in Scottsdale

Job ID: Available for Members

Location: Arizona

Compensation: To Be Discussed

Staff Reviewed: Wed, Jun 24, 2020

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Possible Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A graphic design company is in need of a Telecommute Software Onboarding Specialist Customer Success Executive in Scottsdale.

Core Responsibilities of this position include:

  • Resolving customer inquiries, issues, and concerns
  • Ensuring their success while using Company's software
  • Reducing churn within the first month of a client’s onboarding

Qualifications Include:

  • Remote flexibility
  • 2-3 years of relevant experience in Customer Success
  • You come from a SaaS environment
  • You know how to help clients utilize softwares properly
  • Success at building rapport with clients and solving both user and product issues