Job Summary
A software developer has a current position open for a Telecommute Software Product Support Expert.
Must be able to:
- Answer incoming phone calls from customers to offer support
- Answer support tickets to help customers and free trials
- Monitor accounts to ensure that our customers are thrilled
Position Requirements Include:
- Patient, empathetic and having a good sense of humour
- Independent, self-motivated
- Superb written and verbal skills
- Tech savvy and efficient with SaaS applications