Telecommute Software Product Support Expert

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Jan 02, 2020

Job Summary

A software developer has a current position open for a Telecommute Software Product Support Expert.

Must be able to:

  • Answer incoming phone calls from customers to offer support
  • Answer support tickets to help customers and free trials
  • Monitor accounts to ensure that our customers are thrilled

Position Requirements Include:

  • Patient, empathetic and having a good sense of humour
  • Independent, self-motivated
  • Superb written and verbal skills
  • Tech savvy and efficient with SaaS applications

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