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Telecommute Software Service Customer Success Associate

Job is Expired
Location: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: Salary
Staff Reviewed: Wed, Feb 22, 2023
Job Category: Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced
Education Level: Some College, Bachelors

Job Summary

needs applicants for an opening for a .

Individual must be able to fulfill the following responsibilities:

  • Deliver prompt, convenient, and professional customer service to assigned clients
  • Act as subject matter expert of the department, company and industry
  • Determine customer goals, challenges, needs and requests utilizing product and industry knowledge

Applicants must meet the following qualifications:

  • Bachelor’s degree from an accredited college/university or equivalent B2B client service experience
  • A minimum of one year of business-to-business (B2B) client/customer service experience
  • Ability to absorb product knowledge quickly and process information to apply to client needs
  • Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook
  • Experience generating add-on sales revenue preferred

COMPLETE JOB DESCRIPTION

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