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Telecommute Software Support Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Nov 09, 2018
Job Category: Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A software developer needs applicants for an opening for a Telecommute Software Support Engineer.

Must be able to:

  • Integrate their identity/authentication infrastructure
  • Assist our customers to install our software
  • Interact with customers directly to troubleshoot technical issues

Must meet the following requirements for consideration:

  • Must be able to travel periodically to work with customers on-site or to attend our meetups
  • Experience with Linux and Windows (90% of our customers use Windows Server)
  • Must be fluent in networking technologies such as TCP/IP, HTTP(S), and Ethernet
  • Able to dive into a deep investigation with tools like Wireshark, tcpdump, TCPView, Process Explorer and the rest of the Sysinternals Windows power tools

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