Telecommute Software Support Engineer

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Friday, November 09, 2018

Job Category: Information Technology

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Onsite Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A software developer needs applicants for an opening for a Telecommute Software Support Engineer.

Must be able to:

  • Integrate their identity/authentication infrastructure
  • Assist our customers to install our software
  • Interact with customers directly to troubleshoot technical issues

Must meet the following requirements for consideration:

  • Must be able to travel periodically to work with customers on-site or to attend our meetups
  • Experience with Linux and Windows (90% of our customers use Windows Server)
  • Must be fluent in networking technologies such as TCP/IP, HTTP(S), and Ethernet
  • Able to dive into a deep investigation with tools like Wireshark, tcpdump, TCPView, Process Explorer and the rest of the Sysinternals Windows power tools