Telecommute Software Support Representative

Job ID: Available for Members

Location: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Compensation: Salary

Staff Reviewed: Tue, Jan 22, 2019

This job expires in 6 days

Job Category: Customer Service, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

An estate membership organization needs applicants for an opening for a Telecommute Software Support Representative.

Must be able to:

  • Maintain a record of open support cases
  • Escalate complex software support issues to senior personnel as needed
  • Provide routine and moderately complex software support

Qualifications for this position include:

  • Attend company events as needed
  • Customer service experience required
  • Associates degree or equivalent on the job training
  • Experience in Help Desk/Support environment
  • In-depth knowledge of Microsoft O/S and Word
  • Strong analytical and communication skills