Job Summary

A health insurance company has an open position for a Telecommute Solution Support Analyst.

Core Responsibilities Include:

• Capturing, researching, and resolving user issues and impacts
• Monitoring processing quality as well as application logs
• Following the documented service guidelines for research and resolution within defined service level agreements

Required Skills:

• Undergraduate degree or equivalent experience
• 4+ years of develop detailed SQL queries, procedures and data modeling
• 4+ years of experience within the healthcare data environment
• 2+ years of experience with data mapping and workflow documentation
• 2+ years of developing and maintaining quality data routines to verify the imports/extracts
• 2+ years of experience working with Medicare Advantage and Medicaid Care Delivery models