Job Summary

A retailer needs applicants for an opening for a Telecommute Spanish Bilingual Customer Service Manager.

Must be able to:

• Manage a team of 12- 18 virtual consultants at varying skill levels
• Help consultants exceed customer expectations
• Analyze trends based on historical data to close performance gaps

Position Requirements Include:

• 3+ years of leadership experience
• 1+ years leading a virtual team
• Outstanding oral and written communication skills
• Proven ability to successfully provide relevant and immediate feedback