Job Summary
A healthcare technology company needs applicants for an opening for a Telecommute Spanish Bilingual Healthcare Technology Clinical Program Quality Analyst.
Candidates will be responsible for the following:
- Producing test plans for internal and external use
- Monitoring and implementing tickets within JIRA and Salesforce
- Establishing SOPs and reviewing them with the team to get feedback
Must meet the following requirements for consideration:
- Bachelor's degree or equivalent experience
- 1-2 years of experience in customer support/service
- Proficient in MS Office, Project Mgmt Software, JIRA and Confluence