Job Summary

A sports company is seeking a Telecommute Sports Contact Center Customer Service Associate in Katy.

Individual must be able to fulfill the following responsibilities:

• Answer incoming customer contacts (calls, chats, emails) in a professional manner
• Respond to customer inquiries through multiple channels, as needed
• Provide customers with product and service information

Required Skills:

• 6+ months experience in a customer service related role required
• High school diploma or equivalent required
• Team member must provide hardware setup to perform duties:
• Strong written and verbal communication skills
• Maintain the customer's perspective as a driving force behind activitie
• Strong analytical, problem solving and creative thinking skills