Job Summary
A design collaboration platform company is searching for a person to fill their position for a Telecommute Strategic Customer Success Manager.
Individual must be able to fulfill the following responsibilities:
- Recruit, motivate, and lead a team of high performing Customer Success Managers
- Manage and foster the career development and growth of all direct reports
- Leverage data to identify areas of opportunity and focus
Must meet the following requirements for consideration:
- 7+ years of customer facing experience, including 5+ years leading a team
- Proven track record of Customer Success leadership in a dynamic, fast-paced environment
- Demonstrated experience as a quota-carrying Customer Success Manager or Account Manager focused on account retention and growth
- Demonstrated experience managing relationships with C-Level functions at Fortune 500 companies
- Exceptional change management skills, both internal and external
