Job Summary

An information technology company is filling a position for a Telecommute Strategic Customer Success Manager.

Must be able to:

• Manage the post-sale relationship of Company's largest accounts
• Have strategic value conversations with C-level executives
• Identify areas for growth within existing accounts

Required Skills:

• Ability to travel on-site when needed, typically about 15% travel expected
• 5 years in a client-facing, post-sales role (preferably in a SaaS environment)
• Experience managing client renewal
• Experience engaging with end-users, evangelizing a product and driving adoption across multiple stakeholders
• Ability to show business value of a product