Telecommute Student Loan Customer Success Specialist in Overland Park

Location: Kansas

Compensation: Salary

Staff Reviewed: Wed, Apr 21, 2021

This job expires in: 15 days

Job Category: Financial

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A student loan servicing company has a current position open for a Telecommute Student Loan Customer Success Specialist in Overland Park.

Individual must be able to fulfill the following responsibilities:

  • Handle customer inquiries, technical support and other assistance as necessary
  • Maintain end-to-end responsibility for customer needs
  • Provide information about online products and services to existing customers

Required Skills:

  • Ability to build strong relationships with clients and acts as a trusted advisor
  • Results oriented and capable of creatively solving problems as they arise
  • Ability to prioritize and multitask
  • Excellent organization and time management skills
  • Familiarity with cloud software solutions
  • Adept with managing work flows in multiple software systems simultaneously

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