Telecommute Subscription Service Customer Happiness Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jul 12, 2021

This job expires in: 16 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An investment company is filling a position for a Telecommute Subscription Service Customer Happiness Specialist.

Core Responsibilities Include:

  • Reviewing and responding to tickets in an accurate, effective, and timely manner
  • Working with the development team on any tickets that require their input
  • Collaborating with the Product Manager to improve the customer experience

Qualifications for this position include:

  • 3-4+ years experience in online customer service
  • Experience working with remote teams
  • Ownership of customer success
  • Experience working in an entrepreneurial/startup environment
  • Excellent and clear English communication skills, both written and verbal

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