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Telecommute Support and Implementation Consultant

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, May 18, 2018
Job Category: Consulting, Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology company is seeking a Telecommute Support and Implementation Consultant.

Candidates will be responsible for the following:

  • Providing level 1 and 2 support for configuration issues
  • Documenting all level 3 client configuration issues thoroughly
  • Identifying and filling in any technical gaps in understanding with the client

Must meet the following requirements for consideration:

  • Performs onsite, remote and recorded training
  • Working Administrator/ Configuration knowledge of the Kronos Workforce Central application
  • Minimum of two (2) years’ proven experience delivering superior customer service, support or help desk services
  • Ability to identify problems, gather requirements, conduct analysis and provide accurate and appropriate solutions
  • Associate’s Degree or equivalent experience in Computer Science or related field

COMPLETE JOB DESCRIPTION

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