Job Summary
A software consulting company is searching for a person to fill their position for a Telecommute Support Engineer.
Core Responsibilities of this position include:
- Maintaining the quality, accuracy, and thoroughness of the technical support
- Helping customers and teammates via tickets and real-time discussions
- Handling fast-moving situations and one-off projects
Applicants must meet the following qualifications:
- Excellent communication skills
- Self-motivated work ethic
- Proficiency and eloquence in written English
- Understanding of issues around scalability and performance
- A strong understanding of the Web