Telecommute Support Liaison

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Mar 14, 2019

This job expires in 23 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company that provides early childhood education is filling a position for a Telecommute Support Liaison.

Must be able to:

  • Respond to and resolve phone calls and emails from customers, quickly and effectively
  • Increase customer satisfaction and build loyalty through providing amazing, personal customer support
  • Manage service requests from leaders, supporting the team responsible for classes

Must meet the following requirements for consideration:

  • 2-3+ years in a customer service position
  • Excellent verbal and written communication skills
  • Passionate about helping others
  • Comfortable with common online applications and able to quickly learn new ones
  • Persistent and detail-oriented; will search until the proper answer is found