Job Summary
A company providing cloud-based customer service and software solutions is filling a position for a Telecommute Supporting Tax Agent Results Advocate.
Core Responsibilities Include:
- Delivering a consistent, excellent customer experience
- Providing real-time support to Agents
Qualifications for this position include:
- Functional proficiency in Microsoft products
- 1+ years of contact center/BPO experience
- Mastery of computer basics
- Ability to lead and/or participate in virtual meetings in a distraction-free environment