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Telecommute Systems Support Analyst in Charlotte

Job is Expired
Location: North Carolina
Compensation: To Be Discussed
Staff Reviewed: Mon, Oct 29, 2018
Job Category: Information Technology
Employment Status: Independent Contractor
Employer Type: Staffing Agency
Career Level: Experienced

Job Summary

A staffing agency has a current position open for a Telecommute Systems Support Analyst in Charlotte.

Core Responsibilities of this position include:

  • Interfacing with application development teams for their support requests
  • Acting as the point of contact for customers
  • Implementing and prioritizing customer needs

Position Requirements Include:

  • 5 years systems support analysis experience
  • Understanding of SDLC process
  • Experience working in a high volume environment
  • Experience with JIRA service desk for ticketing
  • Confluence for document sharing (exp setting up dashboards)
  • Ability to work 24/7 support

COMPLETE JOB DESCRIPTION

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