Job Summary
A customer-engagement services company is in need of a Telecommute Tax Software Customer Support Agent.
Must be able to:
- Assist customers with tax software needs
- Speak on the phone and using a computer
- Provide the highest level of customer service
Qualifications for this position include:
- Ability to communicate with multiple customers concurrently
- Ability to handle multiple tasks in a blended phone and chat environment
- Ability to use logic and solve problems
- Ability to work remotely