Telecommute Team Lead Marketing Customer Service

This job has been removed
Location: Nationwide
Compensation: Salary
Staff Reviewed: Mon, Jun 20, 2022
This job expires in: 19 days
Job Summary

A marketing agency is seeking a Telecommute Team Lead Marketing Customer Service.

Core Responsibilities Include:

  • Tracking individual and team performance metrics
  • Supporting your Client Services team members with escalated calls and incoming escalations from partners
  • Maintaining excellent team culture by creating daily, weekly, and monthly activities

Qualifications for this position include:

  • 2+ years of Customer Service Experience - Both Phone and Email
  • 1+ years of SEO experience
  • Excellent customer service and communication skills
  • Proficient in Google Apps and tools (ie: Gmail, Drive, etc)
  • Proficient in Microsoft Word and Excel
  • Ability to build and maintain an excellent team culture
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