Job is Expired
Location: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming
Compensation: Hourly
Staff Reviewed: Thu, Feb 22, 2018
Job Summary
A business services company is searching for a person to fill their position for a Telecommute Tech Support Customer Service Representative.
Core Responsibilities Include:
- Supporting our customers and providing solutions to their technical issues
- Resolving their problems and meeting their needs in a timely manner
- Handling multiple computer applications at one time
Applicants must meet the following qualifications:
- High School Graduate or general education degree (GED) required
- Attend approximately five to six weeks of required virtual training on a fixed schedule that may include nights or weekends
- Ability to type 25 WPM while talking to customers
- Be able to guard client information closely by ensuring that no cell phones, pens, tablets, devices that capture information are in the work area
- Minimum 6 months experience providing service to customers in some capacity (via phone, chat, in person, etc.)
- Technical aptitude with a confident familiarity of Smartphones, tablets, operating systems, PC and Macs