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Telecommute Tech Support Representative in the Greater Charlotte Area

Job is Expired
Location: North Carolina
Compensation: To Be Discussed
Staff Reviewed: Tue, Nov 14, 2017
Job Category: Customer Service
Weekly Hours: Part Time
Employer Type: Employer

Job Summary

An educational consultant has a current position open for a Telecommute Tech Support Representative in the Greater Charlotte Area.

Individual must be able to fulfill the following responsibilities:

  • Provide technical support to customers
  • Utilize experience in customer service

Skills and Requirements Include:

  • Must be able to attend training and meetings
  • Must be ready to work 2nd Shift or 3rd Shift positions and weekends
  • Generate support documentation for our customer facing and internal knowledge bases
  • Excellent customer service skills
  • Able to communicate clearly in writing and speaking with both technical and non-technical people
  • Must have worked in a technical support role

COMPLETE JOB DESCRIPTION

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