Job Summary

An eCommerce tool company is seeking a Telecommute Technical Account Engineer.

Must be able to:

• Manage partners post-sales through launch, and beyond
• Act as a point person for customer projects, as well as being an escalation point

Qualifications Include:

• Some moderate travel is required – expect quarterly as a baseline
• Comfortable with a high volume of communication and switching tasks at a moment’s notice
• Quick to resolve issues that pop up, and collaborate with developers
• An expert at distilling goals and wish-lists into concrete next steps
• Skilled in conflict management and resolution
• Undaunted by managing risks in high stakes situations