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Telecommute Technical Account Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Oct 05, 2018
Job Category: Account Management, Information Technology
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

An information technology company is filling a position for a Telecommute Technical Account Manager.

Candidates will be responsible for the following:

  • Tracking and reporting on the health of customer accounts
  • Working hands-on with internal teams and customers on any support requests or problems
  • Recommending ways to improve customer implementation and utilization of products

Required Skills:

  • Capable and willing to travel for customer meetings as necessary
  • 6 + years Pre-Sales or Post-Sales experience in Sales Engineering, Technical Support, or similar roles
  • Experience with scripting languages and web platforms, especially Varnish and VCL
  • Experience with HTTP, TLS, DNS, and other common protocols
  • Clear understanding of network and system management solutions
  • Strong technical background and sales/customer orientation

COMPLETE JOB DESCRIPTION

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