Telecommute Technical Account Manager

Job ID: Available for Members

Location: Midwest, Southeast, East Coast

Compensation: To Be Discussed

Staff Reviewed: Wed, Dec 19, 2018

This job expires in 0 days

Job Category: Account Management

Telecommute Level: Frequently

Travel Requirements: Field Travel Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

A cybersecurity software company has an open position for a Telecommute Technical Account Manager.

Core Responsibilities Include:

  • Advising customers on how to maximize the use of the product
  • Tracking progress and reporting status internally
  • Championing and advocating for the customer's requirements

Applicants must meet the following qualifications:

  • Availability to travel to customer sites (10-15% travel)
  • 8+ years of experience in customer advocacy in a post-sale or professional services capacity
  • Experience in a SaaS environment
  • Bachelor's degree required
  • Customer lifecycle management experience from inception through all lifecycle stages