Job Summary

An enterprise security company has a current position open for a Telecommute Technical Account Manager.

Individual must be able to fulfill the following responsibilities:

• Providing ongoing and proactive technical leadership
• Managing and monitoring support interactions
• Directing crisis and incident response

Qualifications Include:

• Ability to travel up to 25% of the time
• 4 years of industry experience
• Knowledge of data communication concepts
• Knowledge of Linux, SMTP, and MySQL
• Knowledge of Windows, Active Directory, and Microsoft Exchange
• Very strong customer service and communications skills