Telecommute Technical Account Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Aug 10, 2020

This job expires in 29 days

Job Category: Account Management, Information Technology

Telecommute Level: Majority

Travel Requirements: Some Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

A provider of cloud computing services needs applicants for an opening for a Telecommute Technical Account Manager.

Individual must be able to fulfill the following responsibilities:

  • Provide timely and detailed technical counsel to key customers
  • Build and maintain relationships with key stakeholders within each customer organization
  • Understand and manage customer contracts, SLA requirements and key deliverables

Skills and Requirements Include:

  • Ability to travel up to 10% as needed
  • 7+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Consulting
  • Bachelor’s Degree in Computer Science, Math, related discipline or equivalent work experience
  • Experience with cloud computing and the AWS stack
  • Experience in a 24x7 operational services or support environment