Job Summary
A provider of cloud computing services needs applicants for an opening for a Telecommute Technical Account Manager.
Individual must be able to fulfill the following responsibilities:
- Provide timely and detailed technical counsel to key customers
- Build and maintain relationships with key stakeholders within each customer organization
- Understand and manage customer contracts, SLA requirements and key deliverables
Skills and Requirements Include:
- Ability to travel up to 10% as needed
- 7+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Consulting
- Bachelor’s Degree in Computer Science, Math, related discipline or equivalent work experience
- Experience with cloud computing and the AWS stack
- Experience in a 24x7 operational services or support environment