Job Summary
A global technology company needs applicants for an opening for a Telecommute Technical Advisor in Tuscaloosa.
Core Responsibilities of this position include:
- Providing guidance, knowledge, and demonstrate real passion for technology
- Analyzing, isolating and resolving a variety of complex technical issues, and comfortably navigate a technical environment
- Providing an incredible customer experience explaining step by step solutions with patience and a tailored approach
Must meet the following requirements for consideration:
- iOS, Smartphone, Tablet, PC or Mac experience
- Real passion for customer service and ownership of the customer experience including comprehensive issue resolution
- Able to research and grasp technical information across multiple tools while talking with customers
- Able to meet minimum typing speed of 40 WPM in conversation with customers
- Excellent verbal and written communication skills
- Student must be enrolled at a participating university
