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Telecommute Technical Assistance Concierge Ambassador in Atlanta

Job is Expired
Location: Georgia
Compensation: To Be Discussed
Staff Reviewed: Wed, May 16, 2018
Job Category: Customer Service, Information Technology
Employment Status: Independent Contractor
Employer Type: Staffing Agency
Career Level: Experienced

Job Summary

A staffing company is filling a position for a Telecommute Technical Assistance Concierge Ambassador in Atlanta.

Core Responsibilities Include:

  • Performing installation, configuration, and support of Microsoft Office 365 on various customer platforms
  • Responding to and working on requests for service and incidents utilizing the company ticketing system
  • Performing administration of applications within the Office 365 suite

Must meet the following requirements for consideration:

  • Desktop administration experience
  • Knowledge of concepts and best practices related to call center methodologies
  • Service Desk remote support experience
  • A+, Network+, or MCP certification
  • Excellent knowledge and troubleshooting experience in supporting legacy Microsoft Office Suites (Outlook, Word, Excel, OneNote, PowerPoint, Visio, OneDrive for Business, etc.), as well as modern Office suites, including deployment and migrations
  • All other requirements listed on the job description

COMPLETE JOB DESCRIPTION

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