Telecommute Technical Customer Champion

Job ID: Available for Members

Location: Pacific Time

Compensation: Salary

Posted: Friday, November 09, 2018

This job expires in 25 days

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Flexible, Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A commercial software development company is in need of a Telecommute Technical Customer Champion.

Core Responsibilities Include:

  • Working with customers in adopting and troubleshooting B2B software
  • Delivering a world-class customer service,
  • Crafting documentation and troubleshooting bugs

Qualifications Include:

  • 2+ years support experience, ideally with B2B or SaaS
  • Familiarity with working with customers in adopting and troubleshooting B2B software
  • Excellent customer service skills