Job Summary

A business services company is seeking a Telecommute Technical Customer Service Representative.

Must be able to:

• Answer Customer Service phone line, appropriately manages the call, document's progress notes in the file as applicable
• Escalate to themselves and completes the audit at the insured's request
• Manage inventory escalated to themselves to meet customer time service and quality requirements

Position Requirements Include:

• Experience working in commercial lines (Property & Casualty) insurance
• Strong organization and time management skills
• Basic working knowledge and understanding of generally accepted accounting and bookkeeping practices
• Effective diplomatic oral and written communication skills
• Strong computer and typing skills
• Basic working knowledge and understanding of generally accepted accounting and bookkeeping practices