Telecommute Technical Customer Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Tuesday, October 30, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Education Level: Bachelors

Job Summary

An information technology copany is in need of a Telecommute Technical Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Be a relentless advocate for your customers
  • Identify root causes of customer churn and possible client dissatisfaction
  • Plan and lead process improvement initiatives

Position Requirements Include:

  • A thorough knowledge and proven history of demonstrated customer success behavior
  • Strong communication skills in all mediums
  • echnical background that includes enterprise security, networking and electronic communications
  • Ability to drive value propositions with customers and provide guidance for their long term success