Job Summary
An information technology copany is in need of a Telecommute Technical Customer Success Manager.
Individual must be able to fulfill the following responsibilities:
- Be a relentless advocate for your customers
- Identify root causes of customer churn and possible client dissatisfaction
- Plan and lead process improvement initiatives
Position Requirements Include:
- A thorough knowledge and proven history of demonstrated customer success behavior
- Strong communication skills in all mediums
- echnical background that includes enterprise security, networking and electronic communications
- Ability to drive value propositions with customers and provide guidance for their long term success
