Telecommute Technical Customer Success Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Dec 26, 2019

This job expires in 7 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Evening Shift, Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A technical optimization company is filling a position for a Telecommute Technical Customer Success Specialist.

Core Responsibilities of this position include:

  • Welcoming new users
  • Identifying churn risks and opportunities to boost retention and growth
  • Helping customers accomplish their goals

Applicants must meet the following qualifications:

  • 3+ years of experience doing customer support for a USA-based tech company
  • Excellent communication and writing skills
  • Computer hardware and software must meet the employer's minimum technical requirements