Job Summary
A technical optimization company is filling a position for a Telecommute Technical Customer Success Specialist.
Core Responsibilities of this position include:
- Welcoming new users
- Identifying churn risks and opportunities to boost retention and growth
- Helping customers accomplish their goals
Applicants must meet the following qualifications:
- 3+ years of experience doing customer support for a USA-based tech company
- Excellent communication and writing skills
- Computer hardware and software must meet the employer's minimum technical requirements