Telecommute Technical Customer Support Specialist in Ann Arbor

Job ID: Available for Members

Location: Michigan


Staff Reviewed: Fri, Sep 18, 2020

This job expires in 26 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An e-learning company has an open position for a Telecommute Technical Customer Support Specialist in Ann Arbor.

Core Responsibilities of this position include:

  • Providing answers to clients by identifying problems and researching answers
  • Improving client references by writing and maintaining documentation
  • Improving system performance by identifying problems and recommending changes

Must meet the following requirements for consideration:

  • Strong WordPress Competency
  • Customer Service Acumen
  • Basic Proficiency of CSS & HTML
  • Bachelors Degree or relevant experience