Telecommute Technical Documentation Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Sep 10, 2021

This job expires in: 16 days

Job Category: Writing

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A financial services company is seeking a Telecommute Technical Documentation Manager.

Core Responsibilities of this position include:

  • Developing a strategic content plan for the knowledge bases
  • Delivering high quality, user-friendly documentation for customers, partners and internal consumers
  • Conducting content audits to identify gaps in existing knowledge base content

Required Skills:

  • 8+ years experience as a technical writer
  • 2+ years experience in an ecommerce and/or B2B SaaS platform
  • Experience designing and delivering customer-facing and technical documentation
  • Recent, relevant experience writing API documentation
  • Experience using multiple documentation tools to write, format, manage, and publish high-quality content

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