Telecommute Technical Operations IT Manager in Eden Prairie

Job ID: Available for Members

Location: Minnesota

Compensation: To Be Discussed

Posted: Monday, April 16, 2018

Job Category: Information Technology, Management

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Manager

Job Summary

An insurance company has an open position for a Telecommute Technical Operations IT Manager in Eden Prairie.

Individual must be able to fulfill the following responsibilities:

  • Coordinating business approval of production migrations
  • Managing application-specific production support processes
  • Managing the relationship between the business customers and IT partners for their assigned applications or modules

Skills and Requirements Include:

  • Experience in using ServiceNow, JIRA ITSM Systems
  • Experience in using Dynatrace, Open view and HP tools for troubleshooting issues
  • 5 or more years of technical experience and 3 or more years of prior service management experience
  • Experience managing a remote team of resources including offshore workers