Job Summary
A career transition company is seeking a Telecommute Technical Operations Support Specialist.
Individual must be able to fulfill the following responsibilities:
- Provide support via phone, e-mail, and chat
- Schedule and assist in the delivery of virtual events
- Research and document efficient workflow improvements
Qualifications for this position include:
- Passion for customer and product support
- Ability to troubleshoot and document browser specific issues
- Data analysis skills using Excel, Numbers, or Sheets
- Knowledge of ticket support systems
- Proficiency with Office365 applications
